Real people run C10Sync. If something is not working, or you are not sure how to do something, reach out and we will help.
Contact us
- Email: c10sync@theogc10.com
- Phone or text: (903) 458-9550
Include your shop name and, if it is about a specific invoice or job, the number, so we can find it quickly. Never send your password. We will never ask for it.
Billing and your plan
- To change your plan, update your card, or download plan invoices, sign in and go to Settings, then Billing.
- You can cancel any time from the same page. Your plan stays active until the end of the period you have paid for.
- Questions about a charge from C10Sync on your card statement? It appears as C10SYNC.COM. Email us and we will sort it out.
Payments from your customers
Payments you take from your own customers go through your connected Stripe or Square account, and your payment provider handles payouts, refunds, and disputes for those payments. For a payout or dispute question, check your provider’s dashboard first, and contact us if you need help with how it appears in C10Sync.
Your data
To request a copy of your shop’s data, correct it, or close your account and have it deleted, email us from the address on your account. If you are a shop’s customer and want your information changed or removed, please contact the shop directly.
Text messages
If you received a text from a shop that uses C10Sync, reply STOP to opt out or HELP for help. Message and data rates may apply.
Security concerns
If you think your account was accessed without permission, or you found a security problem, email c10sync@theogc10.com with “Security” in the subject line, and reset your password right away.
Questions? c10sync@theogc10.com · (903) 458-9550 · Privacy · Terms · Support